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Convergent Billing Software

Five, Inc. provides an integrated billing solution to address the specific billing, customer care, order management, decision-support and usage mediation requirements of community service providers growing to expand markets for voice, data, video and other broadband advanced services.

The Five, Inc. software solution can be quickly implemented and managed effectively because of precise customization around community based utility existing operational support systems and known interface requirements. The flexibility of an integrated approach ensures that billing systems can be designed to grow around the needs and pace of existing subscriber communities.

Subscriber Management

  • Customer Care
  • Trouble Resolution
  • Customer Web Portal
  • Subscriber Reporting
  • Provisioning and Service Order Management
  • Order Creation


    • Work Flow Management

  • Productivity Reporting
  • Convergent Billing
  • Multi-service Product Bundling
  • Usage Processing
  • Dynamic Rating & Tax Engine
  • Invoice Presentation
  • Accounts Receivable and Collections
  • Revenue Reporting


    • Network Integration

  • Network Design and Assignment
  • Sub-order Management
  • OSS Integration
  • Service Activation
  • Usage Collection
  • Inventory Management


    • Enterprise Management

  • Accounting and Finance
  • Human Resource Management
  • Capital Asset Management
  • Purchasing
  • Inventory Management


    • System Architecture

  • IBM iSeries Platform
  • DB2 Universal Database
  • Security and Remote Access

    • five incorporated | 338 Fairhope Ave | Fairhope, Alabama 36532 | telephone: 251.445.6935